Business Telephone Systems Buyers Guide

All business organizations require a form of communication infrastructure in order to be able to communicate with clients, suppliers and most importantly a platform where the members of the organization can communicate effectively. The type of business telephone systems that will be used will most likely be determined by the size of the business. A small business organization will be able to operate effectively with a simple telephone system however a large organization will require a much more complex business telephone system that will be able to handle the complicated nature of communications in such a business.

Within the business, telecommunications plays a vital role of boosting productivity among the employees. There are many different types of telephone systems and if you learn to understand them, you will be in a position to select the best one which will be suited for your type of business. It is important to note that if you make the right choice, you will be able to have an effective communication system that will serve your business for a long time. There are a number of factors that you should consider which will enable you to guide yourself when selecting the right business telephone system. However if you don’t have the time to research all of this then simply call us on 0800 046 9900 where one of our specialist advisors will be able to help make these decisions for you.

Know the Basics regarding Telephone Systems

The first important step when choosing a system that is right for you is to understand exactly what telephone systems are and what they will enable your business to do. You will need to know what are the main features and benefits of different types of phone systems from all different brands, e.g. Panasonic, NEC, BT, and Avaya etc. As a starting step, get to know about the different types of telephone systems that are on offer. Basically there are three types of telephone systems. These include the following:

KSU-less System

This type of telephone system is best suited for small organizations. The system has a capacity to support up to 10 extensions. The wiring used is generally not attached to the walls of the office and can sometimes be configured for a plug and play installation. This means that the system can be easily transferred to another office if this was ever needed. Compared to the other types of phone systems these are the most affordable phone systems however they hardly offer any more features than a regular house hold telephone system.

PBX System

Private Branch Exchange system (PBX) – This system is best suited for large organizations whose communication needs are far more complex than the average business. The system has the capacity to support more than 40 extensions which may be required to support different departments and sub-departments within the business. The system is more expensive which means that the owners of the business generally have to pay by us invoicing the company. We would then be responsible for carrying out all of the installation including wiring the cabled infrastructure around the building.

Key System

This kind of telephone system is best suited for SME businesses. It is most likely that these companies will require a telephone system that is compatible for around 5 to 40 internal extensions. The telephone system will be operated through a central processing unit (CPU) which is the unique feature of this telephone system. The system will work well in any organization that has fewer departments and sub-departments. When compared to the full blown PBX system, the key phone system is sometimes less flexible. However this loss of expandability allows the system manufacturers to price it at a reduced cost enabling us as a supplier to quote you a lot cheaper when compared to a fully VoIP PBX system.

Know the Benefits of Each of these Systems

Every phone system currently on the market comes with its own benefits and shortcomings. It would therefore be important for you to understand more of these benefits before you move ahead to make the purchase. It would be important to think about the aspect of cost i.e. will the system be cost effective? Will it generate enough revenue for the organization? How long will it you’re your business before it can recoup the costs used to install the telecommunication infrastructure? And so on. If you choose the right telephone system to begin with, you will be able to achieve some of the following benefits:

Reduced Cost

A good  business phone system, such as the ATS Telecoms – https://www.atstelecoms.com.au/solutions/, will help the organization to cut down on the cost of communication. The cost of operating an integrated telephone system is much lower than the cost of operating individual phones and phone numbers. An integrated phone system will allow the management to analyze the monthly charges and also to identify any misappropriation of organization’s phones for example where an employee uses an office phone to conduct his personal calls.

Sharing of Resources

The use of an integrated phone system is one of the most effective ways of ensuring that the available resources are shared accordingly. Such a system allows employees to transfer calls from one to the other which ensures that businesses operations are moving on smoothly and as a result the company becomes more productive.

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